Sunday, March 7, 2010

This Copy of Office is not Genuine Fix XP, 2003, & 2007

IT Guy! Fix it! After you run a windows update you may notice a notification that your “copy of office is not genuine". Then you will start to see a count down that “In X day(s), Office applications will be marked as not genuine.” Why is this happening? Microsoft, in there efforts to reduce software piracy, uses an update to prevent their software from being pirated. This mainly pertains to their Office suite products and operating systems. However, many complaints have been filed that people who bought legal licenses of office are generating this error.




Microsoft’s statement on false positives:

“While a false positive is possible, it is extremely rare. Across over 200 million WGA validations, we have identified only a handful of false positives. Almost all of these were due to data entry errors that were quickly corrected and only occurred for a short period of time.”

Microsoft’s general fix for these errors? Well, that’s where it gets tedious. If your copy is absolutely yours and you receive this error they tell you to contact your reseller or call Microsoft to hash out the problem. Isn’t there a quicker way?!

Sure there is! All you have to do is delete one file. Sounds pretty easy right? It is.

1) Close out any Microsoft Office applications

2) Navigate to C:\windows\system32

a) For 64 bit systems C:\windows\syswow64

3) Delete OGAAddin.dll

a) You can rename it if you like. Ex. OGAAddin.dll.old

4) Restart the Microsoft Application and the notification is gone!

 

Diagnostic Now if you do not like to delete system files and want to try and see why your products are coming up as not genuine, use the Genuine Diagnostic Site and Diagnostic Tool. The diagnostic site will help you troubleshoot your genuine notification and give suggestions on how to resolve the issue.

Below are helpful links from Microsoft.

To change your product key: http://go.microsoft.com/fwlink/?linkid=45668

Online Diagnostic Tool: http://www.microsoft.com/genuine/diag/default.aspx

Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

Description of OGA: http://support.microsoft.com/kb/949810

Notes : I do not support any software piracy. This is a temporary workaround for people with legal licenses. In no way should you use this if you knowingly illegally own Microsoft software.



12 comments:

Jessica said...

Being a fellow IT admin, albeit a female version, I feel inclined to comment. First of all, I appreciate this post, since those pesky genuine advantage updates (Windows and Office) has caused issues for many. Second, or perhaps an extension of the first, I must point out that your "fix" is, for lack of a better word, incomplete. Let me explain: The user notices the issue when they get the notification; meaning, that OGA and/or WGA is loaded into memory, and will be persistantly until the associating exe is removed. So, to complete the fix: Reboot the PC in Safe Mode, navigate to the system32 or sysWOW64 directory and delete OGAVerify.exe and OGAAddin.dll. For WGA, delete WGATray.exe and WGALogon.dll. Also, to be thorough, in the Registry, navigate to the HKLM>Software>Microsoft>WindowsNT>Current Version>Winlogon>Notify subkey, and delete the Wgalogon folder. Last, disable the WGA/OGA scheduled task. The latter two steps are not as pertinent, so deleting the afore-mentioned system files is normally sufficient.

IT Guy! said...

Thanks for the extra info!

Anonymous said...

Can you tell me how you disable the WGA/OGA scheduled task? (win7)

Thank you for your infomation,

CHUN CHUNG said...

Thanks man. Finally found the answer I need. Have a great weekend.

IT Guy! said...

No problem! :)

Anonymous said...

Thank-you, worked like a charm :)! Michael.

IT Guy! said...

You are most welcome!

Anonymous said...

Grt..I worked !!
Thanks Man :)

IT Guy! said...

Happy to help!

Waqas A Tanoli said...

It didn't work for me....
My
C:\windows\syswow64 doesn't have any OGAAddin.dll

William Kerns said...

Did you try what Jessica mentioned in the first comment?

"So, to complete the fix: Reboot the PC in Safe Mode, navigate to the system32 or sysWOW64 directory and delete OGAVerify.exe and OGAAddin.dll. For WGA, delete WGATray.exe and WGALogon.dll. Also, to be thorough, in the Registry, navigate to the HKLM>Software>Microsoft>WindowsNT>Current Version>Winlogon>Notify subkey, and delete the Wgalogon folder. Last, disable the WGA/OGA scheduled task."

Anonymous said...

Thanks. It works.

Post a Comment