Saturday, June 25, 2011

Display Driver Stopped Responding and Has Recovered

NVIDIA ERROR




Error: Display driver stopped responding and has recovered. Display driver NVIDIA Windows Kernel Mode Driver, Version 275.36 stopped responding and has successfully recovered.
Our graphics department was just recently upgraded to Windows 7 x64 machines. These are Quad Core 8 GB Intel boxes. The video cards are brand new NVIDIA Quadro 2000. The user stated that the error message happens frequently through out the day and randomly when completing different tasks.

Related Errors:
Display driver nvlddmkm stopped responding and was recovered.
Display driver atikmdag stopped responding and was recovered.
Display driver xxxxxxxx stopped responding and was recovered.
Blue Screen Of Death – nvlddmkm.sys
Blue Screen Of Death – stikmdag.sys
Blue Screen Of Death – xxxxxxxx.sys

Research:
This is a post from an NVIDIA forum moderator jimbonbon.
…this is not an nVidia issue. It is not an ATI issue either. These errors are triggered by a Windows service called 'Timeout Detection and Recovery' (TDR). You will only see this error on Windows Vista and Windows 7, as TDR is a feature of the new WDDM driver model (implemented first in Windows Vista). TDR is supposed to be there to help stop BSOD's by resetting the GPU and/or driver when there is an issue. If the problem happens multiple times in a row, a BSOD can occur.

Common issues that can cause a TDR:
  • Incorrect memory timings or voltages
  • Insufficient/problematic PSU
  • Corrupt driver install
  • Overheating
  • Unstable overclocks (GPU or CPU)
  • Incorrect MB voltages (generally NB/SB)
  • Faulty graphics card
  • The issue can potentially be caused by a badly written driver or piece of software, but this is an unlikely cause in most cases.
  • Driver conflicts
  • Another possibility that people tend not to like to hear, is that you are simply asking too much of your graphics card. What I mean by this, is that if you have your settings too high and the graphics card struggles and falls to very low FPS, then something graphically complex occurs, it could trigger a TDR.
Solution:
I checked all of the above in this situation and was still unsuccessful. However, uninstalling FireFox was the one thing that worked! Yes, Mozilla was the culprit in our situation. If you have exhausted all other options and still can not figure out this issue try uninstalling FireFox.


User was still having this issue. I have since replaced the motherboard and everything is work perfectly now.



notes: If you are still receiving this error message go to this link and try some of the other troubleshooting techniques listed.

6 comments:

Fred Phoesh said...

I have been struggling with this error all day, have tried many versions of the NVIDIA drivers, using Driver Sweeper between each version to remove all traces of the drivers, tried uninstalling Firefox, and it does not help.
I am reluctant to reinstall Win7 and all my apps again, it is a major PAIN. I do not believe the guy who wrote this, that it is not an NVIDIA issue. I am convinced it is as I have had this hardware and software for months with no changes and all of a sudden there is a problem. Very weird!

IT Guy! said...

Hi Fred! I'm sorry you are still having issues with this problem. In my situation it turned out to by Firefox. However, I do list many other reasons why this issue is occurring.

Also go to this link:
http://forums.nvidia.com/index.php?showtopic=100800&hl=nvlddmkm

It was just recently updated with new information on the error.

Anonymous said...

Don't blame Firefox it accrues just doing nothing.

Asad Shaikh said...

Nice Information you post Smart Tricks buddy God Bless You

Anonymous said...

fack Im having this problem...I cant fix it..many way I do..but none of them give it a joy..i really hate with NVidia nowadays..

Muhammad Aasim Hassan said...

i have figured it out dont install any driver at all. i mean let the windows install the default driver itself. no nvidia in case of nvidia and you wont face the problem at all. guarenteed

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